COVID-19 Archives

Please contact us by telephone on 01302 785549 if you would like us to post out ongoing medication to your home address.

Routine medications such as flea / worm / tick control can be sent out as long as we have a fairly recent weight for your pet on file.

Medication for ongoing health issues can also be posted to you – if your pet is due for a check up then depending on the condition we may be able to prescribe extra medication to ensure you do not run out if you are physically unable to attend the practice due to COVID-19 restrictions. Please check here for updates on our services in general during this time.

Medication will be posted 1st class signed for via the Royal Mail unless we have discussed otherwise – please bear in mind that postage is taking longer than normal at present and let us know if you require something urgently so that we can arrange a next day delivery where possible.

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We are currently able to offer most services but please be aware that there may be a longer wait time than normal for non emergency appointments. To discuss an appointment please call us on 01302 785549.

Our current requirements are as follows:

• Please ring the doorbell on arrival to the practice, provided the waiting areas are not at capacity you will now be able to wait inside the building for your appointment.

• Please continue to wear a face covering where possible. If there are vulnerable members of staff on duty we may still require you to wear a face covering to enter the building – if this is the case you will be provided with a face covering if required.

• Attend the practice as a group of 2 or less where possible.

• For collections of medication, parasite treatments, food etc. please come between 1pm and 3pm on a weekday so that we are able to assist you quickly without crossover between clients waiting for appointments (home delivery of medication is available where appropriate.)

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